How do I change my delivery week or gift note after ordering?Updated an hour ago

A delivery week or gift note can be changed only before your order is processed. Once an order is packed, we cannot change it.

How to ask for a change

1. Submit a request through our Help Center, or call (215) 599-1363.
2. Include your order number and the change you want: the new ship week, or the new gift message.
3. Our team will check whether your order has been processed and confirm which options are available.

Good to know

• Ship Weeks are specific future weeks in which your order is processed, packed and shipped. See "What are Ship Weeks?"
• Delivery dates are estimates and are not guaranteed. The delivery day depends on the carrier and your location.
• For holiday deadlines, see our Shipping Policy.
• If your order is already in transit, we cannot add a physical note to the box, but we can often send a digital gift message to your recipient's email.

The sooner you contact us, the more likely we can make the change.